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Non-Rechargeable Repair cover will provide the client with up to £5,000 benefit each time a property requires non-rechargeable repairs.

For example a disgruntled tenant leaving a property in a state of disrepair with £1,500 rent arrears.

The policy would allow the client to claim for the lost rent and the cost of repairing the property (up to a maximum of £5,000 per claim per property).

Tenant Personal Accident cover will provide the tenant with up to 4 week rent benefit if they have an accident that results in a fracture.

Tenant Content Cover will provide the tenant with up to £3,000 of contents insurance covering breakage and accidental damage for items located in the home (i.e. white goods breaking).

Tenant Death in Tenancy Cover will provide the tenant’s family with up to £3,000 income if they pass away during tenancy.

This benefit is paid via the client and allows the client to clear any outstanding rent arrears before the remainder of the benefit is passed onto the family.

Housing Protect is designed to be an all encompassing policy that will cover every property within the client estate.

The moratorium nature of our product has allowed us to eradicate the application process.

Housing Protect is designed to be an all encompassing policy that will cover every tenant housed within the client estate.

The moratorium nature of our product has allowed us to eradicate the application process.

Payment for cover can be made either quarterly or annually in advance.

Any increase or decrease in property or tenant numbers throughout the year are then paid for annually in advance.

Housing Protect is a service that will create an insurance company for each client.

The client insurance company underwrites the Non-Rechargeable Repair element of the policy from the premiums paid.

The other Tenant focused policy features are re-insured with various insurers from the market.

The business is owned and operated by the client with the management and support functions being undertaken by the Housing Protect team.

There are two main differences between Housing Protect and a regular insurance policy:

1. The insurance company is owned and operated by the client to cover the client’s own properties & tenants
2. If claim levels are low in a given year, a premium rebate can be returned to the client.  In high claim years, the additional losses would be re-insured to remove any risk to the client.

For applications whereby the levels of risk are understood, this sort of insurance model is commercially beneficial.

Additionally, it is possible to include other types of asset into the scheme (i.e. client owned HQ / Offices, municipal buildings, vehicle fleets, etc.).

• The insurance company is set up on behalf of the client and is 100% owned by the client
• Members of the client board take board positions within the insurance company
• All activities are FCA governed
• Monthly policy performance statistics are published and distributed along with all reconciled payments
• Quarterly management accounts and annual chartered accounts will be prepared for the client
• All monies collected and benefits paid will be controlled from the clients own insurance bank accounts

Claims can be handled by you directly within your own Contact Centre.

If preferred, we can handle claims on your behalf, it’s entirely up to you.

At the end of the day all claims are determined by you anyway as it’s your own insurance company.

No external claim handling just reliable, simple to access claim help.

All claims are paid via the client.

Non-rechargeable repair claims are collated throughout the month and then paid via one payment at month end.

The client will also receive a itemised claim report detailing every claim paid within the payment.

An added benefit of this approach is that the payment of tenant claims via the client allows rent arrears to be cleared before any excess benefit is released to the tenant / tenant’s family.